Private Policy
Effective Date Aug 22, 2025
Hola Hair Studio (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us online, by phone, or in person.
1. Information We Collect
We collect personal information when you:
Book an appointment (name, phone number, email, and date of birth).
Save payment details for future bookings (through our booking partner GlossGenius).
Communicate with us by phone, text, email, or through our booking platform.
We do not collect or store sensitive health-related information.
2. How We Use Your Information
We use your information to:
Schedule, confirm, and manage appointments.
Send appointment reminders and important updates by SMS or email.
Process payments securely through our booking system.
Keep client records for service quality and follow-up.
We do not sell or rent your personal information to third parties.
3. SMS Text Messaging
By providing your phone number, you consent to receive text messages from Hola Hair Studio related to your appointments.
Purpose: Appointment reminders and important updates only (no promotions).
Frequency: A few times per month, depending on your appointments.
Rates: Message and data rates may apply.
Opt-Out: You may reply STOP at any time to unsubscribe.
Help: Reply HELP for assistance.
We do not share your SMS opt-in data with third parties.
4. Data Sharing
We use trusted third-party service providers to operate efficiently:
GlossGenius – for appointment booking and secure payment processing.
OpenPhone – for business phone and SMS communication.
Future CRM platform – for enhanced client management (to be implemented).
These providers may only use your information to deliver services on our behalf.
5. Data Protection
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. All payments are processed securely through GlossGenius. Hola Hair Studio does not store your credit card details directly.
6. Your Rights
You may:
Request access to the personal data we hold about you.
Ask us to update or correct your information.
Withdraw consent to receive SMS or email communications.
To exercise these rights, contact us at: holasalonsllc@gmail.com
7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
Contact Information
Hola Hair Studio
6832 S MacDill Ave
Tampa, FL 33611
Email: holasalonsllc@gmail.com